Privacy Policy
Effective Date: July 24, 2026
The Smile Studio (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule appointments, or interact with our services, including our SMS messaging program.
By using our website or providing your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Mobile phone number
- Appointment request information
- Messages submitted through our contact forms
- Any other information you choose to provide
We may also automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
- Referring website
- Cookies and similar technologies
2. How We Use Your Information
We may use your information to:
- Respond to inquiries
- Schedule, confirm, or modify appointments
- Send appointment reminders
- Provide dental services
- Respond to customer service requests
- Improve our website and services
- Analyze website performance
- Comply with legal obligations
- Communicate important updates related to your care
We will only use your personal information for the purposes for which it was collected or as otherwise permitted by law.
3. SMS Communications
If you voluntarily opt in to receive text messages from The Smile Studio, you may receive SMS messages regarding:
- Appointment confirmations
- Appointment reminders
- Scheduling updates
- Customer service communications
- Practice notifications
Message frequency may vary.
Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us using the information provided below.
No mobile opt-in message consent will be shared with third parties or affiliates for marketing or promotional purposes.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may disclose your information only when necessary to:
- Service providers that assist with website hosting, appointment scheduling, and business operations
- Healthcare partners involved in your care when permitted by law
- Government agencies or law enforcement when required by applicable law
- Other parties with your explicit consent
All third-party service providers are required to maintain appropriate safeguards to protect your information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS opt-in data and consent will never be sold or shared with third parties or affiliates for marketing purposes.
5. Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
These technologies help us understand how visitors use our website and improve website functionality.
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Third-Party Websites
Our website may contain links to third-party websites or social media platforms.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before submitting personal information.
8. Children’s Privacy
Our services are intended for a general audience.
We do not knowingly collect personal information from children under the age of 13 without appropriate parental or guardian consent. If you believe a child has provided us with personal information, please contact us so we may promptly remove the information.
9. HIPAA Notice
The Smile Studio is committed to protecting patient privacy.
Our website and contact forms should not be used to submit sensitive medical information unless specifically identified as secure.
Protected Health Information (PHI) collected during treatment is handled in accordance with applicable federal and state healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable, and our Notice of Privacy Practices.
10. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of eligible personal information
- Withdraw consent where applicable
- Request information regarding how your personal information is used
To exercise any of these rights, please contact us using the information below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective immediately upon posting the revised Privacy Policy on this page. The Effective Date above will reflect the latest revision.
12. Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
The Smile Studio
Phone: (248) 929-8096